IT hardware & Networking
We tailor our extensive range of IT hardware and networking services to meet your specific business needs. We have experience of providing networking services for the home, home office, small and medium sized enterprises and large organisations.
We keep abreast of advances in technology but always favour simple, effective solutions.
Hardware
Whatever your hardware requirements we are confident that we can beat or match your best price for most brands of IT equipment, including names like Dell, Cisco, ZyXEL, HP, Canon, Brother, Sony, 3Com, Netgear, etc:
- PCs (desktops and laptops)
- Servers
- Networking hardware
- Peripherals
- Scanners
- Printers
- Monitors
- Digital cameras
- Backup devices
PLV is a recognised supplier for Dell and ZyXEL and enjoy the benefits of a close working relationship with these world leading hardware providers.
Networking
Networks provide a link between people, information, and tools.Correctly designed, they allow users to easily and efficiently share resources such as data and applications without compromising security.
Networks should make it easy for your staff to:
- Share files with each other
- Backup data on a regular basis
- Share resources such as printers and scanners
- Access your critical applications and information from the office or remote locations
- Utilise the Internet and communicate via email
The benefits of networking your computers can include:
- Greater productivity - a well-designed network will improve communications, response times and internal productivity because of the 'always on' high-speed Internet connections
- Lower costs - sharing central resources such as printers, scanners or specialist peripherals via a network reduces the per-user costs
- Protected data - the information held on your computer systems could be your business’s most important asset. A well-designed network will include appropriate security measures and centralise data backup, making regular data protection a systematic routine task
We always take a 'top-down' approach to network design, starting with the most important factor - your business. Once we understand your particular operations and goals, we design and implement an infrastructure to meet your particular current and future needs.
Remote working
Thanks to recent improvements in mobile telephony and broadband Internet access, you can now work from almost anywhere. By enabling your key staff to access your business systems and data, remotely and securely, you can:
- Provide a superior customer service
- Expand without adding costly office space
- Enable field-based staff to attain office-based productivity levels
- Provide staff with flexible working options
We can help your business find an effective solution to remote working - at a budget to suit you:
- Virtual Private Networks (VPNs) – these let you extend your central data infrastructure, via secure encrypted tunnels, to any location with Internet access
- Data security and policy - our security consultants implement systems that will distribute your data more widely without increasing your vulnerability to attack
- Voice-over Internet Protocol (VoIP) - voice solutions and convergent networks allow your remote workers free and unlimited access to your office phone system
- Laptop backup – remote backup means that losing your laptop need not be a nightmare
Maintenance & support
We provide a range of IT maintenance and support services to underpin your business performance.
In today’s business environment, your IT systems must be always available, providing your customers, staff and suppliers with high levels of performance and security. You can rely on us to take responsibility for managing the delivery and support of these systems on your behalf, with the flexibility to change in line with business requirements.
Our managed support services are tailored to individual needs. They can include:
- Continual system monitoring - we monitor your IT systems and track your business critical servers
- Help desk - we provide unlimited phone and e-mail support
- Remote problem analysis and resolution - our Microsoft-certified technicians can analyse and resolve over 90% of your problems remotely, without any need to visit your offices
- Emergency response - if a critical problem cannot be resolved remotely, a PLV engineer will visit your offices to fix it. We usually guarantee a response within two hours